Network and systems administrator (Helpdesk)

Conditions:

  • Relevant IT qualification
  • At least 5 years of experience in network administration and related functions
  • Certification in disciplines such as Cisco CCNA, CompTIA Network + or Microsoft certifications in Windows Server and Windows Client
  • Microsoft Windows Server 2016, 2019 – Highly Qualified
  • Microsoft Active Directory – Highly Qualified
  • Hyper V management – Highly qualified
  • DHCP, DNS – Highly Qualified
  • Microsoft Office 365 – Highly Qualified
  • Linux – Highly Qualified
  • Meraki and Checkpoint firewall – medium
  • Microsoft Teams – medium
  • Backup management (Data Protection Manager) – medium
  • Microsoft Azure – Highly Qualified
  • VOIP telephony – advantageous
  • Understanding of disaster recovery systems
  • SNMP knowledge

KPA:

  • Assist users with mobile and remote connections and communications
  • Interact with third parties when necessary for logistics, support or administration purposes, for example, but not limited to Telkom, IS, Vodacom, Interconnect, Digidata, Sage, Microsoft, EMC, Data Domain, etc. .
  • Maintain and manage installed Microsoft System Center components
  • Maintain the server room environment both operationally and physically
  • Operate the help desk and record calls
  • Perform daily, routine and periodic tasks such as deleting backup tapes by completing daily logs and audit files, and provide reports to the senior network administrator on time
  • Job rotation with Helpdesk support
  • Rotate roles with network and server support
  • Support users with usernames and passwords
  • Install and configure workstations and servers as needed, and perform routine maintenance
  • Support users with Windows problems
  • Windows Server support (VMware and HyperV)

Please note that if you do not receive a response within 7 working days of your application, you may consider your application unsuccessful.

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