Junior Systems Engineer – IT-Online

Purpose of the position

  • The role has responsibility for supporting infrastructure applications, servers and virtual environments that enable business services across IT across VARIOUS locations.
  • This role will also be responsible for setting up and managing the new servers (Virtual and Physical), which includes, the Mine, Lubumbashi, Kinshasa and Johannesburg.
  • Support and maintenance of several Microsoft based applications.

Training and experience

  • A relevant Information Technology degree or diploma or related qualification
  • Relevant knowledge of cloud-based services (Azure, Office 365, Mimecast, etc.)
  • 3+ years of hands-on virtualization experience in a business-oriented environment
  • 3+ years of hands-on experience managing/installing MS SQL services
  • 5+ years of direct work experience with large enterprise clients
  • 5+ years of experience delivering documented infrastructure designs aligned with business requirements
  • Proven understanding of monitoring, diagnostics and analysis tools
  • Knowledge and experience of physical server infrastructure
  • Certified governance framework (ITIL, COBIT or equivalent)
  • Advanced analytical and problem-solving abilities
  • Demonstrated ability to prioritize and execute tasks effectively in a high pressure environment
  • Must be results driven and customer focused
  • Autonomous with the ability to work alone with the ability to provide leadership and guidance when needed.
  • Ability to prioritize and react dynamically to a changing environment
  • 3+ years of experience in a mining and processing environment
  • Relevant Microsoft SQL certifications
  • A relevant VMware VCAP or VCDX certification
  • Additional relevant network certifications
  • Experience working with Linux/UnixEssential functions.
  • Always follow the safety requirements set by the safety department and contribute to a safe working culture.
  • This role will be responsible for the following areas across all sites:
  • SQL Server Management
  • Active Directory Services (including DC, Azure, etc.)
  • Microsoft Exchange / O365 Management
  • File and print services
  • Solar Wind Monitoring
  • Mimecast
  • System Center: SCCM / SCOM / Orchestrator
  • Backup / DR services
  • Corporate Vault Services
  • Enterprise-wide anti-virus management
  • Microsoft server management
  • General user/desktop support when needed
  • Ability to prioritize work and ensure work is completed in a safe and timely manner
  • Engagement with suppliers regarding outages and incident reports
  • Resolve issues as they arise – from simple to complex
  • Perform scheduled maintenance and upgrades on virtual environments and stand-alone servers
  • Provide support for server infrastructure on an on-call rotation
  • Work with multiple teams to identify bottlenecks and other server configuration issues
  • Document server infrastructure, such as server room layouts, virtual hosting designs, backup plans and DR configurations, and other systems deemed critical
  • Demonstrated experience with network architectures and security vulnerabilities associated with servers
  • Maintain and organize reporting information and documentation for management review
  • Ensure server and VM environments are protected at all times through patch updates, server room/disaster recovery site management
  • Ensure business related services are maintained adequately including directory and messaging services as well as critical business systems such as SAP, mining systems and plant systems.
  • Proactively ensure the highest levels of system availability based on GIS objectives.

Desired skills:

  • SQL Server
  • Active Directory
  • cloud-based services

Desired level of qualification:

Employer and Benefits:

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About Jon Moses

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